Returns & Exchanges

At CRBN PAINTBALL, we stand behind the quality of our high-performance gear and offer a 30-day return window for unused items in their original packaging. We are committed to ensuring you have the right equipment for your game with a seamless exchange and refund process.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unused gear back in its original packaging, ensuring all tags are attached and protective film is intact on goggles and lenses.

3

Label and Ship

Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team verifies the condition of the equipment, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing